Maintenance Dispatch Jobs - Tuscaloosa, Alabama (AL)

Maintenance Dispatch - Job Description

Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain, and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.

Our Mission is to make people's lives better by:

• Delivering outstanding quality products and services to our customers.
• Providing meaningful opportunity, job satisfaction, and job security for our people.
• Being positive contributors to our communities; and,
• Providing superior long-term investment returns to our stakeholders.

Our strength is our people.

We invite you to explore a challenging and rewarding career at Martinrea in Tuscaloosa AL.

Benefits

• Competitive Salary
• Major Health Insurance Carrier
• Dental Health Insurance
• Vision Insurance
• 401K - match 50%
• Short- and Long-term Disability

Job Summary:

The Dispatch is the central communication hub for all maintenance requests, coordinating resources, and documenting activities to minimize downtime and support continuous production.

Required Qualifications:

• High School Diploma or GED equivalent is required.
• Associate's degree in a technical field, industrial maintenance, or related discipline is a plus.
• Minimum of 1-3 years of experience in a dispatching, coordination, or administrative role, preferably within a manufacturing or industrial environment.
• Prior experience in an automotive manufacturing setting is highly desirable.
• Familiarity with Computerized Maintenance Management Systems (CMMS) software (e.g., SAP PM, Maximo, Infor EAM, MP2) is a significant advantage.
• Basic understanding of industrial equipment and maintenance terminology is preferred.
• Exceptional Communication skills
• Strong Organizational Skills

Essential Functions:

• Receive, prioritize, and log maintenance work orders from various departments (production, facilities, etc.) via phone, radio, and electronic systems.
• Efficiently dispatch maintenance technicians to address equipment breakdowns, preventative maintenance tasks, and facility issues, considering technician availability, skill sets, and urgency.
• Serve as the primary point of contact for all maintenance-related communications, providing updates on status, estimated times of arrival, and completion to requesting departments.

Responsibilities:

• Answer incoming calls and radio communications promptly and professionally.
• Prioritize maintenance requests based on impact to production, safety, and urgency.
• Create and update work orders accurately in the CMMS.
• Communicate clearly and concisely with maintenance technicians, supervisors, and other plant personnel.
• Track technician progress and provide real-time updates to relevant parties.
• Maintain an organized and efficient dispatch area.
• Identify and escalate critical issues to the Maintenance Supervisor or Manager as necessary.
• Assist in maintaining accurate equipment records and historical maintenance data.
• Follow all company safety policies and procedures.
• Provide administrative support to the Maintenance Department as needed.
• Communicate with the Parts Crib/Stores and maintenance technicians regarding parts availability and requirements for ongoing jobs.
• Assist in generating basic reports on maintenance activities, response times, and work order completion rates as needed.

Martinrea International Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview